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OUR CLIENTS
We increase the number of times your clients buy from you every year
Boost your e-Commerce CLTV Grow your AOV
We transform your one-time buyers into raving fans cheering on your brand thanks to a holistic approach to Retention Marketing.
We take advantage of Email, SMS, and WhatsApp Marketing (and a hundred other integrations) to create a smooth and seamless purchase experience for your customers using multiple touchpoints, so they’ll come back and buy again from you.
And again. And again.
Our Process
The old approach of batch and blast doesn’t cut it anymore.
In today’s world, your customers expect a personalized user experience throughout their buying journey with your brand. At Onik Lab, this is exactly what we specialize in.
Eliminate the risk and guarantee results
Onik Lab wants to erase the ‘I’ve been burnt in the past conversation that all founders have. So we’ve removed the risk entirely for our clients. They do not risk a single cent if we don’t actually deliver profitable results.
Maximize your CPA so you can profit more from your paid advertising
With recent rising costs in advertising, stocks, shipping, and employees, it has been harder and harder to be profitable relying only on your paid traffic channels.
That’s why we maximize your Cost Per Acquisition by increasing the number of times your clients buy from you every year, increasing your e-Commerce CLTV.
We don’t overcharge
You pay what is right to be profitable, not what we want you to pay.
Also, our fees are lower than the average “big” agency because we do everything internally, and we have set up killer SOPs to deliver the best service on budget and on time.
How we can help
Whatsapp
Marketing
Ever thought about WhatsApp as a marketing channel?
Well, you should.
You’ll reach your customers where their friends are, creating a seamless purchase experience.
Conversations>anything else.
Email Marketing
Unlock your true customer lifetime value with our email marketing approach. We deploy our predictable and ROI-driven email marketing strategy tailored to your goals, brand guidelines, and customers.
Oniklab builds highly personalized email flows and campaigns based on your brand’s guidelines.
No copy/paste here, please.
SMS
Marketing
Such a personal channel needs to be used carefully, but it is f***ing powerful.
Reach out to your customers with simple messages, sit down, and enjoy the magic.
We are looking for partners, not clients
Remember: we have a full money-back guarantee. If we don’t deliver profitable results, aka you don’t make a profit on our service fee.
No other agency can offer this because they cannot deliver profitable results at scale.
- Fast and prompt communication
- Tailored strategies and designs
- Money-back guarantee (if you qualify)
- We are cool (isn’t that enough?)
FELLOW ENTREPRENEURS TALKING ABOUT ONIK LAB
Testimonials
Mario Rossi
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Mario Rossi
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Mario Rossi
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Mario Rossi
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam,ì Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Mario Rossi
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam,ì Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
DON’T BE SHY!
Are you in?
If you feel we could be a good fit, feel free to schedule a discovery call.
We won’t bite!
OUR PARTNERS
FREQUENTLY ASKED QUESTION
FAQ
Are You An Official Klaviyo Partner?
Yes, we are. Check our page on their website here: https://connect.klaviyo.com/onik-lab.
Do I Get a Personalized Strategy?
Of course, otherwise the whole system won’t work.
We’ll deeply study your brand’s ToV (we have more than 3 years experience across all the main niches), your buyer personas and their pain points, goals, and desires, and come up with a unique, tailored strategy for your eCommerce.
How Much Time Should I Wait To See Results?
If you’re a good fit (existing big email list, for example), you’re likely to get results from day one. Usually, our partners get an ROI between the month 1 and 3 with us. And then, consistently. That’s why they stick around for so long.
What’s this program about?
With our “Omni-Retention Method” we will maximize your client retention rate, increasing Average Order Value and squeezing profits out of your list while building an asset for your brand – without fully relying on paid traffic.
How Much Time Do You Require From Me?
We promise you will not invest more than four hours per month to work with us (and it can be your marketing manager – doesn’t have to be you at all).
Exactly. We’ll handle the grunt work for you and do all the legwork.
We’ll only need you to approve the content in advance and give us feedback during our weekly/monthly report calls.
How much time do we need to get up and run?
Great question. We love speed, but we hate rushing. Our onboarding process is super fast (1 hour), and we take 2 weeks to start implementing the first pieces of your Retention Marketing strategy.
We want to ensure you fall in love with our designs and copy before sending out emails.
We care about your brand guidelines, ToV, and we take enough time to dive into them and create emails you (and your customers) will love.
Oh, and they will convert!
How does communication work?
You’ll have access to a Slack channel, and an Account Manager will be assigned to your brand (along with a whole team) to ensure fast and prompt communication.
You can reach out to us every day and expect the minimum slack time between questions/answers during working hours.
What Should I Look For When Hiring A Retention Partner?
Absolutely, there’s no one-size-fits-all approach. The choice between hiring freelancers and an external team is primarily dictated by your brand’s specific needs and growth stage. Freelancers can undoubtedly be a fitting choice for some eCommerce ventures.
However, before you ink the deal, there are a few factors to consider:
– Does the freelancer possess the required expertise to meet your needs? How seasoned are they in their field? How extensive is their client portfolio?
– Will they be dependable and provide daily support via Slack or another messaging platform? Often, freelancers juggle multiple projects—sometimes more than they can effectively manage. Will you be top of their list or just another client they respond to after 24 hours?
– Do they have a track record of long-term commitments? Or are they likely to pack up and leave after a few months, leaving you with an unwelcome headache?
Freelancers, by nature, are likely to gravitate towards higher-paying clients when given the opportunity.Remember, every choice carries its weight in gold. Make sure to make an informed decision that best serves your brand’s long-term interests.
What Should I Look For When Hiring A Retention Partner?
You want to ensure:
– They talk about ROI and real KPIs. Not fancy buzzwords or “number of campaigns per month”.
– They don’t do too many things; if they take care of ads, funnel, copy, website, landing pages… Chances are that they’re probably OK-ish with one of these, but it’s not their specialty and they’re not up to date with all the email changes and trends (which we do, and this guarantees you a ton of leverage).
– They can’t give you KPIs/don’t have previous case studies you can get an idea about what success looks like. Chances are you’re working with a group of teenagers who don’t know what they’re doing.
Can I Reach Out To You At Any Time?
Of course. We will assign you an Account Manager who will make sure your expectations are exceeded all the time.
He/She will be in charge of the communication and will be your main point of contact.